Store policies
Terms & conditions
These terms describe the basic conditions for using the SB Products website and purchasing products.
Store use
You agree to provide accurate information, use the website lawfully, and avoid interfering with its security or operation. Accounts may be restricted when misuse, fraud, or unauthorized activity is suspected.
Products and availability
We work to present accurate descriptions, photographs, prices, and stock information. Colours can vary by display. Products, promotions, and quantities may change, and an order can be cancelled and refunded if an item becomes unavailable.
Pricing and payment
The checkout shows the purchasing currency, product amount, discounts, shipping, and total before payment. Obvious pricing or configuration errors may be corrected before fulfilment, with the option to cancel and receive a refund.
Orders
An order confirmation acknowledges receipt but does not guarantee fulfilment. Acceptance occurs when the order is approved for processing. We may request additional verification when reasonably necessary to protect customers and the store.
Shipping and returns
Delivery estimates are not guarantees and can be affected by carriers, customs, weather, and address issues. Returns and refunds are governed by the Returns & Refunds page and any mandatory consumer rights that apply.
Contact and updates
Questions can be sent through the Contact page. These terms may be updated as the website, services, markets, and legal requirements evolve.